Privacy Policy — jitaace3
Your privacy matters to us. This Privacy Policy explains precisely what personal data jitaace3 collects when you use our platform, how we use and protect that data, who we may share it with, how long we retain it, and what rights you hold over your own information. We are committed to handling your data with transparency, care, and in accordance with internationally recognised data protection principles.
How jitaace3 Protects Your Personal Data
All data transmitted between your device and jitaace3 is protected by industry-standard SSL/TLS encryption. Whether you are logging in, depositing via bKash, or accessing your account history, your data travels securely.
Access to personal data at jitaace3 is restricted to authorised personnel only, on a strict need-to-know basis. All internal staff who handle player data are bound by confidentiality obligations and receive regular data protection training.
jitaace3 operates on a data minimisation principle. We collect only the personal data that is genuinely necessary for account management, payment processing, identity verification, and legal compliance. We do not collect data for its own sake.
Where jitaace3 relies on your consent as the legal basis for processing personal data — for example, for optional marketing communications — you have the right to withdraw that consent at any time from your account settings without affecting any existing services.
Subject to legal retention requirements, you have the right to request the deletion of your personal data held by jitaace3. Requests are reviewed and actioned within 30 days. Any data we are legally required to retain will be clearly identified in our response.
Players who do not wish to receive promotional emails or SMS notifications from jitaace3 can opt out at any time. You can manage your communication preferences directly from the account dashboard or by contacting our support team.
Data We Collect
| Data Category | Examples | Source | Purpose |
|---|---|---|---|
| Identity Data | Full name, date of birth, NID / passport number, photograph | Provided by you at registration or during KYC | Account creation, age verification, fraud prevention |
| Contact Data | Email address, mobile number (Bangladesh), district or city | Provided by you at registration | Account communications, support, bonus notifications |
| Financial Data | bKash / Nagad / Rocket wallet number, bank account details, transaction history | Provided by you when depositing or withdrawing | Payment processing, AML compliance, fraud detection |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Collected automatically when you use the platform | Security monitoring, fraud prevention, service optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Collected automatically via platform analytics | Responsible gaming monitoring, product improvement, personalisation |
| Communications Data | Live chat transcripts, support emails, dispute correspondence | Generated when you contact jitaace3 support | Support resolution, quality assurance, dispute handling |
| Marketing Preferences | Email opt-in status, SMS opt-in status, preferred promotional categories | Provided by you in account settings or at registration | Sending relevant promotional offers and seasonal promotions |
jitaace3 does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required to fulfil a legal obligation and with your explicit prior consent. We do not collect data from children. Our platform is strictly for adults aged 18 and above. If we discover that we have inadvertently collected data from a person under the age of 18, that data will be deleted immediately and the associated account closed.
How We Use Your Data
jitaace3 processes your personal data only where we have a valid lawful basis for doing so. The primary legal bases we rely on are: performance of the contract between jitaace3 and you as a registered player; compliance with legal obligations (including anti-money laundering, KYC, and responsible gaming requirements); and, in specific cases, your explicit consent (for example, for optional marketing communications).
2.1 Account Management
We use your identity and contact data to create and manage your jitaace3 account, to authenticate your login sessions, to send you account-related notifications (such as deposit confirmations, withdrawal updates, and security alerts), and to provide customer support when you contact us. This processing is necessary for the performance of our contract with you.
2.2 Payment Processing
We use your financial data to process your deposits and withdrawals via your chosen payment method — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. Your payment data is handled in accordance with the security standards required by each payment provider. jitaace3 does not store full payment credentials on its own servers; transaction data is handled via secure payment gateways.
2.3 Identity Verification and Fraud Prevention
We use identity data, financial data, and technical data to verify your identity during the KYC process, to prevent fraudulent account activity, to detect and investigate suspected money laundering, and to enforce our one-account policy. This processing is necessary for legal compliance and for the protection of all jitaace3 players.
2.4 Responsible Gaming Monitoring
jitaace3 takes its responsible gaming obligations seriously. We use usage data and account activity data to monitor for signs of problem gambling behaviour, to enforce self-exclusion periods and deposit limits that you set, and to proactively reach out to players who may benefit from support resources. This processing is carried out in the legitimate interest of player wellbeing and in compliance with our responsible gaming commitments. You can read more about the tools available to you on our Responsible Gaming page.
2.5 Marketing Communications
Where you have opted in to receiving promotional communications, jitaace3 will use your contact data and marketing preference data to send you information about bonuses, seasonal promotions — including BPL season offers, Eid promotions, and Pohela Boishakh specials — and new game releases. You can opt out of marketing communications at any time from your account dashboard settings or by emailing . Opting out of marketing does not affect the delivery of essential account communications.
2.6 Platform Improvement and Analytics
We use aggregated, anonymised usage data to understand how players interact with jitaace3, which games and sports markets are most popular among players in Dhaka, Chittagong, Sylhet, and other regions of Bangladesh, and how we can improve the overall platform experience. Where analytics data is anonymised and aggregated, it is no longer considered personal data and falls outside the scope of this Privacy Policy.
Data Sharing & Disclosure
3.1 Service Providers
jitaace3 shares personal data with carefully selected third-party service providers who assist us in delivering the platform. These include payment gateway providers (processing your bKash, Nagad, or bank transactions), identity verification service providers (assisting with KYC checks), game software providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe), and platform infrastructure providers (hosting, content delivery, and security services). All service providers are contractually bound to process your personal data only on jitaace3's instructions and to maintain appropriate security standards.
3.2 Legal and Regulatory Disclosure
jitaace3 may be required to disclose personal data to law enforcement agencies, financial intelligence units, regulators, or courts where such disclosure is required by applicable law or by a lawful order. We will only make such disclosures where strictly required and will, where legally permitted, notify the affected player of any such request.
3.3 Business Transfers
In the event that jitaace3 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by jitaace3 may be transferred to the acquiring entity as part of that transaction. In such an event, jitaace3 will provide advance notice to registered players and ensure that data transferred continues to be protected under terms no less protective than those set out in this Privacy Policy.
3.4 No Cross-Border Data Sales
Where personal data is transferred to service providers located outside Bangladesh, jitaace3 ensures that appropriate data transfer mechanisms are in place. We do not transfer your data to third parties in jurisdictions that do not offer an adequate level of data protection without implementing appropriate contractual safeguards.
Cookies & Tracking
jitaace3 uses cookies and similar tracking technologies to deliver, secure, and improve the platform experience. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.
4.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — such as your login session, your preferred language, and your recent activity — so that your next visit is faster and more personalised. Cookies cannot execute code or deliver viruses and do not access other files on your device.
4.2 Types of Cookies We Use
jitaace3 uses the following categories of cookies:
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain account security, and enable core features such as the cashier and live betting interface. These cookies cannot be disabled without affecting core platform functionality.
- Functional Cookies: These cookies remember your preferences — such as your chosen payment method, notification settings, and interface layout. They make your jitaace3 experience more convenient and personalised without tracking your behaviour for commercial purposes.
- Analytics Cookies: These cookies collect aggregated, anonymised data about how players use jitaace3 — which pages are visited most often, how long sessions last, and which features are most popular. This data helps us improve the platform. Analytics data is not linked to individual player identities.
- Marketing Cookies: Where you have consented to receive personalised promotional content, marketing cookies may be used to tailor the offers and promotions shown to you based on your activity on jitaace3. You can withdraw consent for marketing cookies at any time from your account settings.
4.3 Managing Cookies
You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please be aware that disabling strictly necessary cookies will affect the functionality of jitaace3 and may prevent you from accessing certain features, including your account dashboard and the cashier. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
Data Retention
jitaace3 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:
- Account and Identity Data: Retained for the duration of your active account plus a minimum of five years following account closure, in accordance with anti-money laundering record-keeping requirements.
- Financial Transaction Data: Retained for a minimum of five years from the date of each transaction, in accordance with financial record-keeping obligations.
- KYC Verification Documents: Retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later.
- Support Communications: Retained for a period of three years from the date of the interaction, to enable dispute resolution and quality assurance review.
- Technical and Usage Data: Retained in identifiable form for up to twelve months, after which it is anonymised and may be retained in aggregated form for analytical purposes indefinitely.
- Marketing Preference Data: Retained for as long as your account remains active. If you opt out of marketing, your opt-out preference is recorded and retained to prevent accidental re-enrolment.
Where personal data is no longer required, jitaace3 will securely delete or irreversibly anonymise it. Players who request early deletion of their data should be aware that certain data may be subject to mandatory retention periods that override deletion requests. In such cases, jitaace3 will clearly explain which data must be retained and for how long.
Data Security
jitaace3 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security programme is reviewed and updated on a regular basis to reflect emerging threats and best practices in the online gaming industry.
6.1 Technical Measures
All data transmitted between your browser or app and jitaace3's servers is encrypted using SSL/TLS protocols. Sensitive data stored on our systems — including payment details and identity documents — is encrypted at rest. Our platform is hosted on secure, redundant infrastructure with firewall protection, intrusion detection systems, and regular independent security audits.
6.2 Organisational Measures
Access to personal data within jitaace3 is governed by a strict role-based access control policy. Only staff members who require access to personal data as part of their specific job function are granted access, and all such access is logged and monitored. All staff who handle personal data receive mandatory data protection training on joining jitaace3 and at regular intervals thereafter.
6.3 Your Responsibilities
While jitaace3 takes every reasonable step to protect your personal data, you also play an important role in keeping your account secure. You should: choose a strong, unique password for your jitaace3 account and not reuse it on other websites; never share your login credentials with anyone else; log out of your account when accessing jitaace3 from a shared or public device; and contact jitaace3 support immediately at if you suspect that your account has been accessed without your authorisation.
6.4 Data Breach Response
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jitaace3 will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. We maintain a documented incident response procedure specifically for data breach scenarios.
Your Privacy Rights
As a player on jitaace3, you hold a meaningful set of rights over your personal data. jitaace3 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our support team via live chat or email at . We will respond to all valid requests within 30 days.
You have the right to request a copy of all personal data jitaace3 holds about you. We will provide a structured summary of your data in a readable format within 30 days of receiving a valid request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly from your account dashboard.
You may request the deletion of your personal data. We will honour erasure requests where there is no overriding legal obligation to retain the data. Mandatory retention periods will be explained in our response.
You may request that jitaace3 restricts the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or pending a decision on an erasure request.
Where jitaace3 processes your data on the basis of your consent or contract performance, you have the right to receive that data in a portable, machine-readable format for transfer to another service provider.
You have the right to object to processing of your personal data where jitaace3 relies on legitimate interests as the legal basis. You can also object to marketing communications at any time with immediate effect.
Contact & Updates
8.1 How to Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data jitaace3 holds about you, please get in touch using one of the following channels. All privacy-related enquiries are handled by our dedicated support team and escalated to our data protection function where required.
- Live Chat: Available 24/7 from your jitaace3 account dashboard. This is the fastest way to reach us.
- Email: — please include "Privacy Request" in the subject line for faster routing.
- Support Hours: 24/7, Bangladesh Standard Time (UTC+6).
We aim to respond to all privacy enquiries and data subject requests within 30 days of receipt. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension within the initial 30-day window.
8.2 Updates to This Privacy Policy
jitaace3 reviews and updates this Privacy Policy periodically to reflect changes to our data practices, changes in the services we offer, or changes in applicable law. The effective date at the top of this page reflects the date of the most recent revision. Where changes are material — for example, where we begin processing a new category of personal data or sharing data with a new category of third party — jitaace3 will provide advance notice to registered players via their registered email address prior to the changes taking effect. We encourage you to review this page regularly to stay informed about how jitaace3 protects your privacy.
8.3 Minors and Data Protection
jitaace3 is strictly an 18+ platform. We do not knowingly collect personal data from persons under the age of 18. If you believe that a minor has provided personal data to jitaace3, please contact us immediately at so that we can investigate and delete the relevant data without delay. Parents and guardians are encouraged to monitor their children's online activity and to use parental control software to restrict access to gambling platforms.
Questions About Your Privacy at jitaace3?
Our support team is available around the clock to answer any privacy questions, process data requests, or help you manage your account preferences. You can also explore our other policy pages or head to the platform.